For Costa Rica tour operators & charters

Take bookings direct. Keep what Viator takes.

Bilingual booking websites for tour operators, boat charters, fishing trips, and shuttle companies across Costa Rica. The big marketplaces take 20-30% of every booking. Your own site, with local card processing, takes about 4.5% - and pays out the moment a guest confirms. Live in 14 days.

Why go direct

Five reasons it pays off.

No abstract "build your brand" talk. Concrete commission, cash flow, and the customers you already own.

01

Keep 20 points on every direct booking

Viator and GetYourGuide take 20-30% of each booking - a typical operator pays around 25%. Your own site with local card processing costs about 4.5%. That gap is roughly 20 cents kept on every dollar you move to direct.

$1,000 charter, direct vs OTA: about $205 kept that used to go to the marketplace
02

Cash in hand at booking - not next month

OTAs typically pay out monthly. Some booking platforms release funds only twice a month. When you are paying for fuel, guides, and permits up front, that delay is real. With a direct booking, the deposit lands in your account the moment the guest confirms.

Direct: deposit at confirmation · OTA / platform: monthly or twice-monthly payouts
03

Stop paying commission on guests who were already yours

Repeat guests, hotel and villa referrals, the family that found you last season - many of your bookings were coming to you anyway. Without a direct site, every one of them still runs through the marketplace and you pay the commission again. With one, those bookings cost you about 4.5% instead of 25%.

Repeat & referral bookings are where the marketplace fee hurts most - and where direct wins fastest
04

Found on Google + AI search, not just the marketplace

Your Viator listing is invisible to Google's organic results and to AI assistants like Claude, ChatGPT, and Perplexity. A proper bilingual site is indexed and discoverable. Travelers searching "catamaran sunset tour Sámara" or "fishing charter Guanacaste" - or asking an AI to plan their trip - can actually find you direct.

05

Own your guest list

The marketplace keeps the customer relationship - you rarely get a real email, and you cannot follow up. On your own site you capture the booking, the email, and permission to invite them back next season or cross-sell another trip. That list is an asset the OTA will never hand you.

The math

What each booking channel costs you.

Same $100,000 of bookings, three different ways to take them. The only thing that changes is how much of it you keep.

Marketplace
Viator / GetYourGuide
25%
commission, typical (20-30%)
  • Great for first-time discovery
  • They keep the customer
  • Monthly payouts
  • You compete on their terms
- $25,000 gone
Booking software
Platforms like Peek
~10%
booking fee with card processing on top
  • 6-8% booking fee
  • plus card processing stacked on top
  • Booking + checkout bundled in one fee
  • Payouts twice a month
- $10,000 gone
Your own site
Pulpería + ONVO Pay
4.5%
international cards · 1.5% local cards
  • No commission, no booking fee
  • You keep the customer + email
  • Paid out at confirmation
  • Bilingual, yours forever
$4,500 in card fees
$40k+
A mid-size operator moving even $200,000 of bookings to direct keeps roughly $40,000 a year that used to disappear into marketplace commission.

Illustration, not a quote. Your real number depends on how much of your volume moves to direct, your mix of local vs international cards, and whether you currently absorb platform fees or pass them to guests. We will run your actual numbers with you before you commit to anything.

One honest note: you still want a booking engine - the calendar that holds availability and fires confirmations. Peek bundles that with checkout into one ~10% fee. A dedicated booking system costs a fraction of that, and we integrate it alongside on-site ONVO payments rather than charging you a marketplace cut - you keep the engine you run, we give it a branded home.

What we build

Booking flows shaped to how you actually sell.

Tour operators

  • Trip pages & packages
  • Live availability
  • Deposit on booking
  • Reviews & photos
  • WhatsApp inquiries

Boat charters & fishing

  • Trip types & capacity
  • Half / full-day pricing
  • Deposits & weather terms
  • Gallery-led pages
  • Private vs shared booking

Shuttle & transport

  • Route & schedule pages
  • Instant quote
  • Pay online or on WhatsApp
  • Private & shared seats
  • Hotel pickup details

Multi-day & packages

  • Itinerary pages
  • Tiered & group pricing
  • Group deposits
  • Partner cross-sell
  • Bilingual EN/ES
Our work

Built here, by hand, in two languages.

Tour and charter builds are underway now. In the meantime, walk through the live bilingual direct-booking sites we have shipped for Costa Rican rentals and local businesses - the same craft and the same engine, shaped to a different kind of booking.

See the sites we have built
Honest pricing

From $799. Scoped to you.

Where we start
The basic site
from $799
one-time · live in ~14 days

A fast, bilingual site that gets you found and looks like the operator you actually are - the foundation everything else plugs into.

  • Bilingual EN/ES out of the box
  • Your trips, photos & story
  • WhatsApp inquiry button
  • Standard SEO - sitemap, schema, indexed on Google
  • Self-serve CMS - edit it yourself
  • Mobile-perfect & fast
  • Google Business Profile help
  • The site is yours, forever
Get a quote →
Added on top, scoped to your operation

The basic site is the starting point. What gets added depends on how you run - we quote it once we understand your setup, since it turns on the integration type and what your booking system supports.

  • +Route & instant-pricing pages - selectors, schedules, live quotes
  • +On-site payments - ONVO card + SINPE Móvil, money to your bank
  • +Booking / CRM integration - sync with your reservation system (Optimo, Bokun, FareHarbor and similar)
  • +Premium SEO & extra languages - keyword research, launch articles, AI search

Optional care from $29/month - hosting, payment upkeep, SEO articles, dev requests. Add aerial drone footage $249 for cinematic trip and vessel shots. Cancel anytime.

Questions

The honest answers.

Do I have to leave Viator or GetYourGuide?

No. Most operators keep their OTA listings. Your direct site runs in parallel - same trips, same availability. The OTAs keep bringing first-time discovery; your own site captures repeat guests, hotel referrals, and anyone who finds you on Google or asks an AI. Over time the direct channel grows and the 20-30% commission shrinks as a share of your revenue.

How do payments work, and what is ONVO?

ONVO Pay is a Costa Rican payment processor. We integrate it into your site so guests pay on your page and the money lands in your account - we never touch it. Rates are about 4.5% on international cards and 1.5% on local cards. That replaces a 20-30% OTA commission, or a booking-software fee that often runs 8-10% all-in once you add card processing.

When do I actually get paid?

On a direct booking, the deposit hits your account when the guest confirms - not weeks later. OTAs typically pay out monthly, and some booking platforms pay only twice a month. For an operator covering fuel, guides, and permits up front, the deposit at booking is a real cash-flow difference, not just a fee saving.

Can it handle charters, fishing, and shuttles - not just fixed tours?

Yes. We build for trip types with capacity limits, tiered pricing, group deposits, and seasonal availability. Charters and fishing trips get gallery-led pages, deposit-on-booking, and clear cancellation and weather terms. Shuttle companies get route pages, instant quotes, and WhatsApp plus online payment. We shape the booking flow to how you sell.

I already use booking software. Can you work with it?

Usually, yes. If you have a booking engine you like, we can embed it or link to it from a site that finally looks like your brand. If you want to move off a high-fee platform, we can build the booking and payment flow directly into your site. We show you the options and trade-offs before we build - never a drastic switch without your call.

How much does it cost and how long does it take?

Basic bilingual sites start at $799 and go live in about 14 days. Everything beyond that - route and instant-pricing pages, on-site card and SINPE payments through ONVO, and booking or CRM integration with your reservation system - is scoped per project, since it depends on the integration type and what your booking system supports. The site is yours forever; optional Care plans from $29/month cover hosting and upkeep.

Get in touch

Tell us about your tours.

WhatsApp is fastest - text or voice notes, whatever is easiest for you. We answer within an hour. No bots, no platform. A real person who lives here, will listen first, and run your real numbers before pitching anything. A cafecito beats a quote any day.

lars@pulperiastudio.com · Sámara, Costa Rica